Job Description
Key Responsibilities
• Conduct live virtual product demonstrations for customers via video calls or digital platforms.
• Showcase product features, usage, and real-life benefits to help customers understand the value of premium appliances.
• Guide customers through product setup, usage scenarios, and best practices during demos.
• Identify customer needs during interactions and recommend relevant products.
• Drive upselling and cross-selling opportunities during demo sessions.
• Handle inbound queries from customers interested in product demonstrations.
• Maintain records of demo sessions, customer feedback, and conversion outcomes in CRM (Zoho).
Key Skills & Competencies
• Strong communication and presentation skills
• Customer-centric mindset with strong relationship-building skills.
• Comfort with video calls, online presentation tools, and CRM systems.
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