Virtual Front Desk Representative (Healthcare) | Work From Home | URGENT

Overview

Responsibilities

• Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
• Responding to emails and managing voicemail and providing administrative support that includes data entry, record management, and time-keeping.
• Obtaining medical history by navigating through different Electronic Medical Records Systems.
• Entering patient information using EHR.
• Maintaining database records.
• Collecting payment for cashpay/ copay/ deductibles.
• Strictly adhering and complying with the HIPAA policy.

Minimum Qualifications

• Graduate of Bachelor's Degree (preferably in Medical, but not required).
• Consultancy basis minimum of 6 months consultancy contract (subject for renewal).
• 1 year BPO/ Call Center experience/ related experience (preferred, but not requir...