Virtual Front Desk Representative

Vector Outsourcing Solutions Phils

Full-time Mandaluyong, Metro Manila Other-General

Posted:

March 04, 2026

Location:

Mandaluyong, Metro Manila, Philippines

Job Description

                    Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification. 
Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping. 
Obtaining medical history by navigating through different Electronic Medical Records Systems. 
Entering Patient Information using EHR 
Maintaining database records 
Collecting payment for cashpay/ copay/ deductibles 
Strictly adhering and complying with the HIPAA policy. 
Minimum Qualifications: Graduate of Bachelor's Degree (preferably in Medical, but not required) 
Consultancy basis minimum of 6 months consultancy contract (subject for renewal) 
1 year BPO/ Call Center experience/ related experience (preferred, but not required) 
Must have excellent English communication...
                

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Job Overview

Job Type: Full-time

Location: Mandaluyong, Philippines

Posted: March 04, 2026

Deadline: April 13, 2026