Virtual Mortgage Specialist - Calgary, AB (Mandarin/Cantonese)

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Virtual Mortgage Retention Specialist

In-office role

Location: 225 6 Ave SW, Calgary (Brookfield Place)

Working Conditions: This role will operate under extended hours. Hours of operation are Monday to Friday 8:00am to 8:00pm MDT; the incumbent will be scheduled shifts within these times.

Leading with a financial planning approach, the Virtual Mortgage Specialist is responsible for retaining, servicing and deepening relationships with mortgage renewal customers by offering a full suite of complimentary financial strategies and solutions that best meet the customers’ immediate and future financial needs.

The primary responsibility of the Virtual Mortgage Specialists is to remotely support multiple branches across Canada in achieving mortgage renewal and retention goals through proactive customer contact.

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