Virtual Mortgage Specialist - Ottawa, ON (Bilingual)

Scotiabank

Full-time Ottawa, Ontario Information and Record Clerks

Posted:

May 31, 2026

Location:

Ottawa, Ontario, Canada

Job Description

Is this role right for you?
 In this role, you will: Through proactive customer contact, provide expert mortgage knowledge and advice on a full range of customized solutions using a holistic financial planning approach with the goal of retaining and deepening relationships with an assigned portfolio of mortgage renewal customers.

Primary focus of proactively establishing contact with mortgage renewal customer and retain the mortgage business.

Through a proactive mortgage retention process, remotely manage assigned renewal leads including, assessing customer financial needs/goals, presenting mortgage retention offers, managing rate negotiations and making appropriate recommendations to secure the renewal.

Through effective preparation and discovery, identify and act on opportunities to deepen the relationship with additional, relevant financial solutions.
Deepen and grow relationships and business by:
Understanding cus...
                

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Job Overview

Job Type: Full-time

Location: Ottawa, Canada

Posted: May 31, 2026

Deadline: July 10, 2026