Virtual Patient Care Coordinator

Virtual Patient Care Coordinator/Receptionist (Plastic Surgery & Medical Aesthetics) Position Overview:

We are seeking a HIPAA-compliant, medically experienced Virtual Patient Care Coordinator to function as a seamless extension of a cosmetic-focused plastic surgery and medical spa practice. This role supports patient communication, scheduling coordination, and intake processes while delivering a polished, concierge-level patient experience aligned with the practice's high standards of care. The ideal candidate combines medical administrative expertise with strong interpersonal communication skills and the ability to guide cosmetic patients with professionalism, warmth, and confidence.

Requirements
Core Responsibilities:

• Patient Communication & Call Management
• Answer incoming patient calls during extended clinic hours
• Return missed calls and voicemails promptly Provide a professional, reassuring first point of contact
• Deliver a...