Virtual Patient Support

The Virtual Patient Safety Attendant (VPSA) provides continuous monitoring of patients in clinical settings across multiple states in the United States via camera feeds. This position collaborates with administrative, technical, and clinical staff at various healthcare facilities to promote patient safety, especially those patients at risk of harm including suicidal patients as part of an observation spectrum. The VPSA will be responsible for real-time assessment of safety risks and intervention via a predetermined escalation algorithm.

Primary Responsibilities:

● Demonstrates understanding and proficiency of the use of the software platform.

● Maintains visual observation of patients at all times. Verbally redirects patients over a digital 2-way audio device that is in the patient room. Immediately notifies the nursing staff if the patient requires assistance.

● 100% alignment with our business partner'...