Job Description
Role Overview
The Virtual Repairs & Maintenance Coordinator is a core operational VA role within CND Solutions, providing structured, reliable repair coordination support to UK-based property, housing, and facilities management clients.
The role acts as the central coordination and reporting function, ensuring repairs are logged accurately, contractors are managed remotely, costs are controlled, and clear reporting is provided to UK senior management and asset teams.
This is not a technical surveying role – it is an admin-led, process-driven coordination position designed to reduce client workload, improve response times, and strengthen audit trails.
Key Responsibilities
Repairs Logging & Triage
- Receive and log repair requests from tenants, site staff, or client teams via CRM, email, or trackers
- Categorise repairs correctly (Emergency / Urgent / Routine) in line with client SLAs
- Ensure all repair requests are f...
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