Visa & Immigration Specialist

The Expatriate Immigration Specialist is responsible for managing end-to-end immigration processes for expatriates in Malaysia.

This role ensures compliance with Malaysian immigration laws while delivering professional, timely, and accurate services to clients, government authorities, and internal stakeholders.

Draft and prepare all required letters and documentation for Malaysian immigration applications (e.g. Employment Pass, Dependant Pass, Professional Visit Pass).

Prepare applications, internal memos, and payment vouchers; coordinate submission logistics via online portals and counter submissions.

Manage and process immigration applications with Malaysian authorities until completion.

Update clients regularly on application status, timelines, and outcomes.

Assist Consultants in managing client expectations, deadlines, and follow-ups.

Adhere to client-specific requirements, internal protocols, and Service Level Agreements (SLAs).