Visitor Experience Lead

Design and implement visitor experience programs and standards for SCD public realm, ensuring seamless journeys and cultural relevance by monitoring and aligning visitor services across SCD & museums to the approved standards.

• Actively contribute to the development of a unified district-wide visitor experience strategy and its implementation, aligned with company.
• Develop and manage a year-round experiential calendar complementing museums offerings and seasonality strategies.
• Design inclusive experiences for all audiences including underserved audiences (youth, elderly, people of determination) and oversee wayfinding/signage enhancements for clarity and cultural relevance at Saadiyat Cultural District (SCD).
• Conduct comprehensive quantitative and qualitative analyses to assess the current state, develop integrated strategic plans and formulate actionable recommendatio...