Visitor Services Manager for Gibson Museum

Join Simon Fraser University as the Visitor Services Manager at the Gibson Art Museum. Oversee key visitor interactions and services to enhance their museum experience.

As the Visitor Experience & Services Manager, you will be responsible for managing various public operations, including scheduling volunteers and coordinating event bookings. This role demands outstanding communication, a passion for inclusivity, and strong organizational skills. You will impact the guest experience positively while supporting the museum's mission to promote open learning and community engagement.

Key Responsibilities: • Manage the scheduling and operations of visitor services • Supervise the Volunteer Team and Welcome Desk staff • Coordinate space bookings for university and external events • Ensure the museum operates as an inclusive space for all visitors • Develop a culture focusing on exceptional visitor experiences

Requirements: • Bachelor's degree in Customer service, E...