VoC Insights Analyst — Hybrid, Drive Customer Experience

A leading software consulting firm in Toronto is seeking a Voice of Customer (VoC) Insights Analyst to enhance customer experience through data-driven insights. This role requires 3-5 years of experience in analyzing customer feedback, developing actionable reports, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in Marketing or related field and proficiency in data analysis tools such as Qualtrics. The position offers a hybrid work model and competitive compensation.
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