Voice of Customer (VoC) Insights Analyst

NEARSOURCE TECHNOLOGIES

Full-time toronto, on Marketing & Media, Management & Operations

Posted:

June 05, 2026

Location:

toronto, on, Canada

Job Description

Job Title: Voice of Customer (VoC) Insights Analyst  
Job Location:  Hybrid (3 days remote), Toronto, Canada 
Experience:  3 to 5 Years 
Rate:  45 to 50 CAD PH 
Role Summary NearSource is seeking a Voice of Customer (VoC) Insights Analyst to drive customer‑centric decision‑making through data‑driven insights. This role focuses on analyzing customer feedback and translating it into actionable strategies that enhance customer experience and inform business outcomes. 
Key Responsibilities Analyze quantitative and qualitative customer feedback to identify trends, anomalies, and improvement opportunities 
Develop actionable, data‑driven reports to support customer experience enhancements and strategic decisions 
Structure and present insights through reports, summaries, and data visualizations for diverse stakeholders 
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Job Overview

Job Type: Full-time

Location: toronto, Canada

Posted: June 05, 2026

Deadline: July 15, 2026