VoIP Integrator for Contact Center

Enhance the customer experience by becoming a VoIP Integrator at Insight Global in Montreal. This role involves configuring solutions, integrated testing, and platform support for contact center projects.

As a VoIP Integrator with Insight Global, you will be pivotal in delivering high-quality integration solutions. Collaborating closely with technical leads across on-site and remote environments, your work includes engaging with leading platforms like Genesys Cloud. You will validate customer requirements, contribute to technical documentation, and support continuous platform improvements.

Key Responsibilities:
• Configure solutions for diverse contact center projects
• Execute integrated testing and validate customer needs
• Contribute to comprehensive technical documentation
• Support ongoing improvements on VoIP platforms
• Collaborate across teams and environments effectively

Requirements:
• Two years of exp...