VP Client Success

VP Client Success

Hybrid. Toronto, Ontario, Canada. Full-time. May 27, 2026.

Future Fertility is revolutionizing the IVF journey with AI‑powered quality assessments that bring clarity and confidence to fertility care, starting with the egg. Our innovative technology is used by leading clinics worldwide, empowering doctors and patients with data‑driven insights to optimize treatment decisions for egg freezing or IVF. As a fast‑growing, mission‑driven company, we’re looking for a passionate, forward‑thinking Client Success Leader with a track record of building sustainable and scalable client success operating models.

What You Will Be Doing

• Build and lead the client success function at Future Fertility, including creating an account management infrastructure, team structure and operational playbooks to build an engaged and satisfied client base.
• Drive clinic engagement and program execution, collaborating with sales and embryology...