waiter and waitress

KEY RESPONSIBILITIES

1. Customer Service

• Greet customers politely and in a friendly manner.
• Take customer orders accurately and clearly.
• Explain menu items, provide recommendations, and inform customers of ongoing promotions.
• Handle customer complaints professionally and report issues to the supervisor when necessary.

2. Restaurant Operations

• Serve food and beverages according to restaurant standards.
• Ensure orders are delivered accurately and on time.
• Assist with takeaway and delivery packing when required.

3. Cleanliness & Safety

• Maintain cleanliness of the dining area, counters, and equipment at all times.
• Dispose of food waste and rubbish properly.

4. Teamwork

• Work closely with team members and kitchen staff to ensure smooth operations.
• Follow work schedules and instructions from supervisors.
• Be willing to assist...