Waiter

The Waiter/Waitress at Pepperclub Hotel is professional, attentive, and friendly, with a solid knowledge of food, wine, and service standards. This role requires constant interaction with guests to ensure they have a memorable, personalised dining experience across our restaurants, bar, and events. The Waiter/Waitress represents Pepperclub's purpose of creating memorable guest experiences and embodies our RAISE values – Responsibility, Accountability, Integrity, Service, and Excellence.

Main Duties & Responsibilities

• Deliver superior, friendly, and personalised guest service at all times.
• Demonstrate thorough knowledge of food, beverages, and menu offerings.
• Greet guests, take accurate orders, and communicate details clearly to the kitchen and bar.
• Assess guest preferences and make informed recommendations.
• Confidently up-sell and suggest additional menu items to enhance guest experience.
• Provide guidance to guests on h...