Waitron

Scope of the job:

Responsible for ensuring that customers have a great dining experience by providing excellent customer service. Their responsibilities include welcoming customers and receiving their orders, interacting with kitchen personnel regarding orders, and delivering meals or beverages to the appropriate tables.

Key Areas of Responsibility:

• Serving food and beverages in a professional manner with high levels of customer service.
• Setting and cleaning tables and service areas.
• Dealing with customer complaints.
• Checking for customer satisfaction and take action to correct any problems.
• Escorting customers to their tables
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Informing customers of daily specials.
• Presenting menus to customers and answer questions about menu items, making recommendations upon request
• Clearing of tables and serving a...