Walmart Canada Customer Service Manager Kamloops

Elevate your retail career as a Customer Service Manager at Walmart Canada. Focus on enhancing customer satisfaction and loyalty while ensuring optimal front‑end operations in Kamloops, BC.

As a Customer Service Manager, you will lead front‑end operations while fostering a customer‑centric setting. This role requires managing team coverage, addressing customer and associate concerns, and ensuring compliance with company standards. You will play a key role in training associates on procedures and monitoring transactions for accuracy.

Key Responsibilities

• Ensure protected work processes and emergency protocols are followed
• Handle customer and associate inquiries effectively
• Monitor front‑end associates for proper coverage
• Provide training on systems and company procedures
• Oversee purchase, return, and exchange transactions

Requirements

• Minimum age of 16 years or older
• Robust custome...