Warehouse Outbound Supervisor

Responsibilities

• Team Leadership & Task Coordination: Oversee outbound personnel and manage end-to-end operations, including picking and packing. Develop JIT wave monitoring and system-based task allocation plans to ensure timely and efficient daily outbound operations.
• Process Oversight & Issue Resolution: Monitor real-time outbound workflows (e.g., picking routes, packing standards). Address customer-reported exceptions and coordinate with couriers for seamless parcel handover, ensuring process continuity and enhanced customer satisfaction.
• Efficiency Enhancement & Standardization: Analyze outbound metrics (e.g., labor productivity, accuracy) to optimize workflows and storage layouts. Implement standardized procedures to reduce errors and boost efficiency and space utilization.
• Training & Safety Compliance: Conduct skill development programs for picking, packing, and related tasks. Enforce safety protocols to mitigate operational risks a...