Warranty Center Engineer

Full-time Silao Experience with FORD customer.

WHO ARE WE?

ZKW is the specialist for innovative premium lighting systems and electronics. As a Tier-1 supplier, ZKW is a global partner to the automotive industry. The group develops and produces products based on our motto of “Bright Minds, Bright Lights,” combining bright minds with modern production technologies to produce complex premium lighting and electronic modules for international automotive manufacturers.

MAIN GOAL

Guarantee the customer service through delivering quality products from beginning of the program until it expires in the company.

RESPONSIBILITIES

• Analysis of functional failures of internal claims
• Analysis of claimed parts from field claims.
• Support in the analysis of claimed parts from 0km claims.
• Support in the pre analysis of purchased parts.
• Processing according to test specifications agreed ...