Warranty Coordinator – Helsinki

How You Can Make An Impact

• Oversee activities and inspections carried out by the service facility on railway vehicles
• Maintain customer contact regarding operations and complaints
• Ensure the accuracy of data entered into the service system by service employees
• Monitor KPI compliance, including controlled vehicle downtime during complaint handling
• Initiating and maintaining dialogue with suppliers regarding expected solutions, identified issues, open points, and warranty claims
• Supervise ECM and service documentation
• Always following safety protocols and regulations

How You Will Contribute

• Ability to work with technical documentation (drawings, electrical diagrams)
• Strong organizational and teamwork skills
• Proven leadership experience
• Completed technical education, e.g., mechatronics technician, electronics technician, industrial mechanic, or similar qualification, <...