Warranty Representative

Warranty Services Representative
Location: Oxnard, CA
Schedule: Full-time (standard business hours)
Overview
We are seeking an experienced Warranty Services Representative to provide advanced customer support related to warranty services, claims processing, and service coordination. This role is ideal for a detail-oriented professional with strong communication skills and experience handling complex customer inquiries, particularly within technical or product-driven environments.
Key Responsibilities

+ Provide advanced customer support via phone and electronic communication for warranty-related inquiries

+ Assist customers with warranty validation, registration, and eligibility determination

+ Explain and interpret warranty terms and product service coverage clearly and accurately

+ Coordinate returns, repairs, and replacements for defective or malfunctioning products

+ Dispatch and coordinate third-party service providers a...