Warranty Specialist 1

Johnson Controls
Full-time apodaca, nuevo león Other-General
Posted:
May 29, 2026
Location:
apodaca, nuevo león, Mexico

Job Description

**What will you do?
Job Scope & PurposeHandles warranty related activities including data input, processing, and maintenance of warranty databases.Aids customers by processing data, answering product and claims related questions.Collaborates with various operations teams to research and resolve issues.Processes payments against warranty claims and helps perform other day-to-day tasks.
**How will you do it?
Essential Job Responsibilities**- Approve claims with a value of up to $5k- Or be able to process all extended warranties.
- Identify issues and communicate to warranty admin 3 or manager.
- Update warranty counter- Perform various ad-hoc assignments.
**What we look for?
Position Requirements**- University degree completed and 1 year suggested minimum experience in the **customer service field.
**- Be proficient in excel, word, outlook and SAP (desirable)- **Full Professional Proficiency in English **(highly required)- Excellent verbal and written c...

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Job Overview

Job Type: Full-time
Location: apodaca, Mexico
Posted: May 29, 2026
Deadline: July 08, 2026