Web Conference Support Engineer

Tata Consultancy Services is looking for Web Conference Support Engineer to join us!

Requirements:

• 2+ years of experience
• Conversational English
• Availability to work from CDMX, MTY, QRO or GDL (hybrid mood)
• Microsoft Teams Rooms (MTR) daily operations and monitoring
• Troubleshooting Teams Rooms hardware/software/network issues
• ServiceNow (SNOW) incident resolution and documentation
• Microsoft Teams Admin Center (TAC)
• Push configuration profiles
• Manage app/firmware updates
• Monitor alerts and health devices
• Telemetry, automated updates
• Room analytics
• Microsoft Intune / Endpoint Manager
• OEM platform exposure: Logitech Sync, Poly Lens, Crestron, Yealink, Lenovo
• Exchange Online Admin Center (room calendars, scheduling permissions, booking policies)

If you are interested, send me your updated resume to: