Welcome Desk Agent W Barcelona (March)

**Additional Information**

**Job Number** 26007142

**Job Category** Rooms & Guest Services Operations

**Location** W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039
VIEW ON MAP (https://www.google.com/maps?q=W%20Barcelona%2C%20Placa%20de%20la%20Rosa%20dels%20Vents%201%2C%20Barcelona%2C%20Barcelona%2C%20Spain%2C%208039)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures ...