Welsh Speaking Customer Service Advisor

City & Guilds Group

UK Cardiff, Wales Information and Record Clerks

Posted:

January 27, 2026

Location:

Cardiff, Wales, United Kingdom

Job Description

 
  Welsh Speaking Customer Service Advisor 
 
   Do you have a passion for delivering exceptional customer service?  
  Can you speak Welsh? 
  Would you like to be part of a well-established business with over 140 years of history?   Join City & Guilds - established since 1878! 
  Become an integral part of our team as a Welsh Customer Service Advisor! 
  Role Overview:  As a Customer Service Advisor, you will support centres, employers, learners, and third parties via telephone and email, ensuring an outstanding customer experience. This role focuses on providing first-time resolution whenever possible.
  What We Offer: 
  Permanent Position:  Enjoy the stability of a long-term role.
  Best in class benefits:  Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many oth...
                

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Job Overview

Job Type: UK

Location: Cardiff, United Kingdom

Posted: January 27, 2026

Deadline: March 08, 2026