WFM Enablement Engineer - Automation & Insights

Support Services Group

Full-time WorkFromHome, Sonora Gestión y operaciones

Posted:

February 19, 2026

Location:

WorkFromHome, Sonora, Mexico

Job Description

                    A leading support services organization in Hermosillo, Mexico is seeking a WFM Enablement Specialist. This role focuses on optimizing workforce optimization platforms and developing automations to improve efficiency. The ideal candidate will have 3-5 years of experience with platforms like NICE or Genesys and proficiency in automation using Python or SQL. The role offers a competitive salary and can be hybrid or remote.
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Job Overview

Job Type: Full-time

Location: WorkFromHome, Mexico

Posted: February 19, 2026

Deadline: March 31, 2026