WFM Insights Lead — Performance & Staffing Analytics

TDCX Group is seeking a WFM Performance Intelligence Lead in Singapore. You will provide business insights through metrics, develop reports on key performance indicators, and conduct market analysis. Ideal candidates should have a degree and at least 2 years of relevant experience.

Strong analytical skills, proficiency in tools like Tableau and Power BI, and effective communication in English are essential. Join us to drive data-driven decisions in our call center operations.