WFM Reporting Analyst I-Grade B1

Teleperformance

Full-time Dublin, County Dublin Business Operations Specialists

Posted:

February 20, 2026

Location:

Dublin, County Dublin, Ireland

Job Description

Overview
Reporting/Business Analyst
Responsibilities to include but not be limited to the following
Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
Produce and deliver tracking and reporting for key KPI/SLA’s in the business
Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)
Perform ad-hoc data analysis to support the business initiatives
Create and maintain efficient and secure systems for recording data and producing relevant documentation
Maintain the daily relationship with the business intelligence supplier
Seek opportunities to drive innovation and process improvement within the reporting spectrum
Recommended Qualifications
2-3 years of experience working in a reporting environment, w...
                

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Job Overview

Job Type: Full-time

Location: Dublin, Ireland

Posted: February 20, 2026

Deadline: April 01, 2026