WFM RTA Supervisor: Multi-Site Scheduling & Intraday Lead

A leading service provider in the Philippines is seeking a Workforce Supervisor to oversee a team of analysts responsible for workforce planning and intraday management. The successful candidate will manage staffing and coverage to ensure optimal service levels in a call center environment. Candidates should have 2-3 years of leadership experience, familiarity with forecasting tools, and strong analytical skills. This position requires night shift work and is based in BF Paranaque.
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