Windows Desktop Engineer

We are seeking a highly skilled Windows Engineering and Operations Specialist to contribute across several ongoing initiatives within a globally distributed IT team. This role demands strong technical expertise, problem-solving capabilities, a strategic mindset, and the ability to collaborate effectively with stakeholders and support teams. The ideal candidate will drive solutions from concept through implementation while maintaining the performance, security, and availability standards expected in an enterprise environment.

Key Responsibilities:

1. Ensure developed solutions align with enterprise standards for security, supportability, and performance.
2. Uphold high expectations of availability, performance, and user experience across supported platforms.
3. Provide Level-3 support to investigate and resolve escalated technical issues, identify root causes, and implement solutions.
4. Design, document, and maintain operational procedures, ...