Workday EDM Support Consultant

Workday EDM Support Consultant

Americas (Argentina-first focus)

At Kainos, support is where systems meet real working lives. It's how customers experience whether a platform truly works for their business, not just whether it technically runs.

We're growing our
EDM Support team
and looking for someone who enjoys being close to the system itself — understanding how it's configured, how customers use it day to day, and how practical changes can make a real difference.

This role sits between
configuration, customer consulting, and product collaboration
.

What you'll be doing

You'll work in live customer environments, not training tenants. You'll investigate how EDM is set up, why something behaves the way it does, and what the most practical fix or improvement looks like for that customer.

You'll:

• Configure, troubleshoot, and support
  EDM / HRIS solutions
  post-deployment
• Own support requests end t...