Worker Experience Coordinator

Expected compensation: USD Per Hour

HireArt is seeking a talented Worker Experience Coordinator to join our Worker Experience team and support payroll for our contract workforce. In this role, you'll take ownership of payroll-related inquiries, resolve issues quickly and accurately, and ensure workers have a consistently positive experience.

You'll dig into the root causes of issues and drive practical, efficient solutions with professionalism and care. Most importantly, you'll be trusted with the authority to act: you'll have real decision-making power to resolve worker concerns on the spot. At HireArt, we believe empowering our team is the best way to support and advocate for our workers.

As a Worker Experience Coordinator, You'll

• Field and solve Tier 1 inbound inquiries (via email, chat, or phone) on payroll-related topics including, but not limited to:

• Timesheet errors

• PTO
• Pay rate discrepancies