Job Description
Location: Hybrid work - Alabang, Philippines
Manage overall capacity planning for multi-geo / sites and products
Develop and implement capacity planning strategies to ensure optimal resource allocation
Collaborate with operations, workforce management, IT, and leadership teams to align capacity planning with business goals
Lead a team of capacity planners, providing guidance, training, and performance management
Analyze reporting, staffing and scheduling procedures and/or structure on an on-going basis to ensure maximum effectiveness and efficiency
Proactively provide scheduling analysis, recommendations for improvement, including headcount requirements, long-term planning, scheduling and bidding strategies, staffing strategies.
Lead capacity planning governance calls
Serve as the Subject Matter Expert representing the business and to provide recommendations for scaling resources efficiently while balancing c...
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