Workforce Assistant/Manager

Location: Alabang, Muntinlupa City

Essential Duties and Responsibilities

• Ensure that appropriate operations schedules are designed, implemented, and released on time.
• Review and monitor forecasts, schedules, and plans developed by team members.
• Develop strategies that are to be used in implementation of software and hardware systems in the organization.
• Responsible for providing business analysis identifying key business drivers and root cause analysis.
• Prepare departmental reports for daily, weekly, monthly, and yearly periods for different business segments and stakeholders, and analyze historical performance statistics.
• Participates in client calls and provide feedback on current actions plans. Collaborate with other departments to establish a coordinated reporting effort.
• Track and monitor security of hardware and software systems. Coaching/motivating team members to enable them to fulfil requirements.