Workforce Engagement Management - Application Consultant (Verint)

Software delivery at an Application Consultant/Trainer level for our WEM Vendor suite of products including Quality Monitoring and Workforce Management. Additional experience with Performance Management and Speech Analytics is a plus.

Initially, this role will focus on Workforce Management and Quality Management.

Verint Application Consultant Certifications are not required but highly desirable. The successful candidate will work towards obtaining the appropriate Verint Certifications within the first 12 months, if not already obtained.

Effectively communicate plans, progress, and status/updates to both internal staff and customer stakeholders.

Articulate the value of Five9’s Professional Services through presentations, demonstrations, and open discussion wit...