Workforce Management Associate - AUZ

Roster Adjustments – Creating / Removing

Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete

Managing any issues that may arise towards resolution in a collaborative and timely manner

Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.

Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.

Completing operations whilst providing backup support to team members on other activities during holidays

Ability to work in a high volume, fast moving operational business.

Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.

Professional and customer-focused in your approach including absolute discretion ...