Workforce Management Specialist

Grow- is working with a leading tech company who is looking to recruit a Workforce Management Specialist to join their team in Bogota, Colombia. 

Position: Workforce Management Specialist

Location: Bogota, Colombia

Employment type: Full-time

Work model: on-site 

Benefits: base salary

DUTIES AND RESPONSIBILITIES:

• Assess daily staffing requirements and assign staff to gaming tables (open/closed) accordingly. 
• Assist with onboarding new employees as needed
• Organize, coordinate, and manage work schedules and rotations for gaming tables, ensuring smooth operations and optimal attendance
• Partner with HR and Team Managers to manage time-off requests, approve schedules, and ensure all positions are filled to meet staffing needs
• Prepare daily staffing reports, verify work hours and time-off requests, address schedule discrepancies, and handle administrative tasks as assigned by Supervisors or Manage...