Workforce Management (WFM) Planner

Job Title: Workforce Management (WFM) Planner – Brighton

Job Type: Full time
Hours: 35 hours per week
Location: Victory House, Brighton
Salary: Starting from £35,200 per annum

Overview

The Planning department is an integral part of Operations across our global portfolio, supporting the function to maintain high quality KPIs and performance standards within budgetary limits. The WFM Planner will analyse resource requirements, design effective scheduling solutions aligned with operational goals, and work closely with stakeholders to ensure data‑driven but practical plans.

Responsibilities

• Analyse historical and forecasted data to create and publish short‑ and long‑term resource plans.
• Develop and deliver scheduling strategies that support operational performance and service level targets.
• Collaborate with stakeholders across departments to ensure plans meet business needs and reflect how teams work in practice. ...