Workforce Scheduling & Analytics Specialist

A leading customer experience management company in Colombia seeks a Scheduling Specialist to manage schedules and ensure optimal resource utilization. In this role, you will work closely with Operations and Workforce Management to align schedules with forecasted workloads and enhance efficiency. Candidates should possess strong analytical skills, be proficient in Microsoft Excel, and have a post-secondary degree. This position calls for a detail-oriented individual who can thrive in a fast-paced environment.
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