Workforce Supervisor

Accountabilities:

• Daily Toolbox Meetings
• Customer Concerns
• Customer Retention
• Click Up Monitoring and Updating (Status, Employee Position, Employee Sub-Position, Date Active, Payout Details)
• Customer Performance Appraisal
• Preparation: Back to work order, Leave form, Incident Report (IR) (Minor Offenses) Notice to Explain (NTE), Authority to Deduct (ATD) Form and Attachments, Offboarding Documents (Resignation Letter, Exit Interview Form)
• Daily Time Record (DTR) Collation
• Daily DTR Plotting
• Client Concerns
• Personal Protective Equipment (PPE) Issuance
• Onsite incident handling (initial information): Damage/Lost Breakage Report (LBR)
• Person-in-Charge Training and Coordination
• Timekeeping: Employee Self Service System (ESS) Update (PLX), Workforce Management (WFM) Management (Lazada, SPX), and MY HR (LFP-Maersk)

Qualifications:

• Bachelor's degre...