Workforce Supervisor/Customer Concierge

Accountabilities:

• Daily Toolbox Meetings
• Customer Concerns
• Customer Retention
• Site Safety Orientation
• Click Up Monitoring and Updating: Status, Employee Position, Employee Sub-Position, Date Active, Payout Details
• Customer Performance Appraisal
• Preparation: Back to work order, leave form, Incident Report (IR) (Minor Offenses), Notice to Explain (NTE), and Notice of Decision (NOD), Authority to Deduct (ATD) Form and Attachments, Offboarding Documents (Resignation Letter, Exit Interview Form, ID, and Clearance)
• Daily Time Record (DTR) Collation
• Client Concerns
• Personal Protective Equipment (PPE) Issuance
• Person-in-Charge Training and Coordination
• Timekeeping
• Workforce Management (WFM) Customer Record Entry

Qualifications:

• Bachelor's degree in Operations Management, HR, Business Management or related courses.
• Fresh graduates or exper...