Workplace & automation engineer

About The Company
We deal in Property and Casualty insurance, employee benefits and mutual funds. One of the largest insurers in the United States with many decades of expertise, this company is widely recognized for its service excellence, sustainability practices, trust, integrity and innovation.
Position Overview
This individual will be a key part of the Workplace Tools and Automation Team. The primary focus will be to drive automation initiatives, develop robust reporting mechanisms, and create custom tools tailored to the organization’s evolving needs with a focus on Service Now customization and integrations. Collaboration is essential to this role, as you will work closely with peer teams and various business representatives to deliver solutions aimed at enhancing both organizational efficiency and user experience.
Key Responsibilities
End-to-end delivery of Service Now catalog requests , ensuring Business Requirements (BRQ) documents are kept up-to-date, and prov...