WORKPLACE EXPERIENCE LEAD

Working Location : Pasir Panjang, Mapletree Business City Working Hours : Mondays to Fridays, 8.30am to 5.30pm Elevating Experience &Events
. Act as the primary point of contact for all event-related requests from internal stakeholders, departments, and end users. . Assess event needs, define scope, and coordinate with relevant FM teams . Deliver hospitality training and maintain Front of House standards to ensure a premium experience for all visitors and employees . Identify, plan, and implement experience and wellbeing programs that drive employee engagement and productivity Operational Leadership & Strategic Oversight of Soft Services . Lead the daily coordination of FM services, ensuring operational continuity across all service lines. . Create operational synergy across all team functions to optimize service delivery . Monitor service performance and escalate issues to relevant FM teams for resolution. . Ensure compliance with health, safety, and environmental standards in all ...