Workshop Controller

Job Description
Chorley Group at Wigan are recruiting a Workshop Controller to join the team. If you have experience running a busy workshop, preferably with a franchised dealer background, this could be the opportunity for you.
As an established business in Wigan we have a very loyal customer base, and this role is to organize the technicians work to maintain and increase the fantastic customer service levels delivered by our team
We would expect that with experience in this role you know how to drive a team, managing the workflow and ensuring a satisfactory turn around for the customer as well as achieving departmental targets.
Key Responsibilities
Control workshop loading
Maintain customer relationships
Process management
Liaise with the parts and service teams
Diagnosis problem vehicles
Daily warranty
What We Are Looking For
You will ideally have Kerridge and / or RTC knowledge
Manufacturer or franchise experience
A good level of computer l...