Workshop Controller

Company :

Sime Darby Motors Retail (Australia) Pty Ltd

Are you a skilled workshop leader looking for your next step? Parramatta Jaguar and Land Rover have an exciting opportunity for a Workshop Controller to join our team!

About the role:

The Workshop Controller is the principal point of contact for all customer communication before, during, and after the vehicle visits the service centre. As such, the person filling this role must be focused on customer facing activities to always ensure the highest level of customer satisfaction and care for vehicle servicing and repair.

Roles and Responsibilities include but are not limited to:

• Carry out a review of the work scheduled for pre-planning
• Ensure allowed times on repairs are correct and reasonable to OEM standard
• Manage stock levels of general workshop supplies including cleaning solutions, globes, fuses, electrical supplies, PPE, etc.
• Review and adj...