Workstation Support Technologist - Corporate Services Group

What You Will Do

• Coordinate IT endpoint equipment provisioning/deprovisioning using automated processes and 3rd party providers.
• Perform advanced hardware and OS troubleshooting and support, including component-level troubleshooting and replacements.
• Manage and evolve workstation OS configurations to meet security and end-user requirements, including deep troubleshooting and security hardening.
• Deploy, patch, upgrade, and support corporate standard software applications using Microsoft Endpoint Management tools and perform complex software packaging.
• Provide technical support services remotely or at deskside, including end-user training.
• Collaborate with other IT teams for problem resolution and routine tasks.
• Maintain and manage Active Directory/AAD, Intune, Autopilot, Device Records, and Corporate Software Portal.
• Conduct Software Packaging and wrapping to facilitate automa...