Written Communications Specialist

The Written Communications Specialist will be responsible for crafting compelling, relatable, and high-impact content that drives employee engagement and strengthens our employer brand. In the BPO environment, where people are our greatest asset, this role focuses on creating a sense of belonging and excitement through creative storytelling, social media management, and internal newsletters.

Required Skills & Qualifications

Experience | 2+ years in Copywriting, Internal Comms, or Social Media (BPO experience preferred). |

Writing Style | Ability to pivot between professional emails and catchy, scroll-stopping social captions. Knowledge of AP style of writing is a plus.

Adaptability | Comfortable working in a 24/7 industry environment where priorities can shift quickly.

Creativity | Tech Savvy | Proficiency with Social Media Management tools, Canva (basic), and Email Marketing platforms, Google workspacesA knack for turning routine policy updates in...