WVML Technology Department Assistant

Become a vital part of the West Vancouver Memorial Library as a Public Service Assistant in the Technology Department. Deliver exceptional customer service and tech support in a dynamic environment.
In this permanent part-time role, you will engage with patrons at the Community Computing Centre and assist with technology projects. Supporting staff with tech inquiries and troubleshooting will be a key part of your responsibilities. You must bring excellent interpersonal skills and a commitment to serving a diverse community.
Key Responsibilities:
• Serve patrons in the Community Computing Centre
• Support staff with technology-related issues
• Respond to customer inquiries via various channels
• Participate in tech projects and innovation
• Provide instruction on digital and library tools
Requirements:
• Strong customer service and communication skills
• Proficient in PC and Mac platforms
• Relevant diploma in Library studies or technology
• Adaptable...